Privacy Policy

When you request an evaluation, enroll, leave feedback, or create an account, we may collect information you provide such as your name, email address, phone number, dog and training details, and messages.

Portal accounts may also contain scheduling, training progress, contracts, invoices, uploaded media, and other records needed to provide dog-training services.

We may receive basic technical information needed to operate and secure the site, such as IP address, browser type, requested pages, and error logs. If privacy-friendly analytics is enabled, it is configured without advertising cookies or form-field data.

We use information to respond to inquiries, schedule and provide services, maintain client and dog records, manage accounts and billing, improve the website, prevent abuse, and meet legal obligations.

We do not sell personal information or use inquiry details for third-party advertising.

We share information only as needed with service providers that help us host the application, store data and media, process payments, deliver communications, or protect the service. Those providers process information for those operational purposes.

We may also disclose information when required by law, to protect safety or legal rights, or as part of a business transfer.

The public marketing site does not require an advertising cookie. The client and staff portal uses essential session cookies to keep signed-in users authenticated and to protect account access.

We keep information for as long as reasonably necessary to provide services, maintain business and training records, resolve disputes, and meet legal obligations.

We use administrative, technical, and organizational safeguards designed to protect information. No internet service can guarantee absolute security.

You may ask to review, correct, or delete personal information, subject to records we must retain for legitimate business or legal reasons. You may also ask us to stop non-essential communications.

We may update this policy as our services change. The effective date below identifies the current version.